I am a friend or relative of a current/past resident
Exceptional value. The staff is so professional and caring. Always willing to go the extra mile! Makes my aunt feel like she is their top priority. They help to make the transition from independent living from one’s own home to assisted living as easy as possible. My aunt feels so welcomed and at home there. Willing to be flexible with my aunt’s late night / late sleeping schedule and adapt their schedule accordingly. Delicious and varied menu. Even will substitute a sandwich or bowl of soup if a particular meal “doesn’t sound good that day”. Spacious rooms and allow individuals to make their personal touches to make their room their own. Weekly activities (crafts, movies, ice cream sundaes, hot chocolate and cookies, outside entertainment, mani /pedi days, city outings including lunches out and seasonal tours, in-house beauty salon). Activities are so enjoyable and encourage new friendships. Keep facilities and individual rooms spotless. Provide on-demand laundry services and keep resident’s items completely segregated. Handling of the COVID pandemic has been exceptional and greatly appreciated. Even have offered beauty salon services (wash and cut) by EG staff during outside salon personnel entry restricted while facility under “lockdown “. Offers option of staff physician. Provides transportation to and from medical appointments. Manages prescriptions and administer medications. Keeps family well informed and hosts opportunities for family participation in holiday events.